Estimated delivery times UK Mainland:
FREE Standard Tracked – 3-5 business days
£3.45 Royal Mail 1st Class – 1-day delivery aim
£4.45 Royal Mail Signed For® 1st Class – 1-day delivery aim
£6.50 Royal Mail Special Delivery Guaranteed by 1pm® – Guaranteed by 1 pm next day
Please note: Some of our products are made to order as we hold limited stock. We aim to send out your order within 3-5 days of ordering for made to order and will dispatch in-stock items the next working day after ordering.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Estimated delivery times USA:
£9.65 Royal MailInternational Tracked & Signed – 5 to 7 working days delivery aim
Estimated delivery times EU:
£8.95 Royal MailInternational Tracked & Signed – 3 to 5 working days delivery aim
Order never arrived:
If your order didn’t arrive, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.
Second, if you selected a tracked postage option, please check the tracking code provided.
If the shipping address was correct, get in touch with us at using our support email here noting your order number. We’ll see what can be done.